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Logging In

• What should I do if I receive the following message: The username or password is incorrect?
• I forgot my username. What should I do?
• I forgot my countersign. What should I do?
• The system is not accepting my new password. What should I enter?
• I need a new countersign, only no longer have access to the electronic mail address where the reset countersign email was sent.
• I requested a reset password link but have not received it. How long does information technology usually have?
• I signed up to receive Chore notifications (Job Interest Cards), but I am unable to apply/log in to submit my application.

What should I do if I receive the following message: The username or countersign is wrong?

You should confirm your username, or reset your password, by using Forgot Username or Reset Password.

I forgot my username. What should I practise?

Below the Sign In button, click on Forgot Username. On the next page, enter your email accost, answer the security question, and click Send Username. An email is sent with your username. If you do not run into the email in your inbox, bank check your spam/junk email binder.

The email address that you enter must exactly match what appears on your profile. If information technology does not match, you may receive an fault that User with that email was not found.

I forgot my countersign. What should I do?

Beneath the Sign In button, click on Reset Countersign. On the side by side page, enter your email accost, answer the security question, and click on Reset Password. An email is sent with a link to reset your countersign. In one case you click on the link, you are directed to a page where you lot can create a new password. Enter a new password, confirm the new countersign, and and then log into your account.

The link embedded in the countersign reset email expires after 72 hours. If the link has expired, resubmit your password reset request past clicking on Reset Password once again.

The system is not accepting my new password. What should I enter?

Passwords must exist at least viii characters in length and contain upper and lower case messages, numbers and symbols. To reset your password, click Reset Countersign. Once you lot've entered a new password twice, you receive the message Your password has been updated.

I need a new countersign, but no longer have access to the e-mail accost where the reset password email was sent.

If you lot don't accept access to the email address listed on your account, you lot volition need to contact our bidder support team for assistance at +1 855-524-5627. For security reasons, the reset password email is sent only to the e-mail address associated with your account. Our bidder support team will ask you a serial of questions to verify your identity, and then update the email address on the business relationship every bit advisable.

I requested a reset password link but have non received it. How long does it normally take?

Password reset emails are sent immediately, but delivery can depend on your email provider. Check your spam/junk electronic mail settings/folder if you practice not receive the e-mail. Sometimes calculation the noreply@governmentjobs.com address to your contacts resolves this issue. If the email is still is not received, contact technical support at your email service provider to determine if the reset password e-mail is being filtered out or blocked.

I signed upwards to receive Job notifications (Job Interest Cards), but I am unable to apply/log in to submit my awarding.

Task Interest Bill of fare requests are independent of governmentjobs.com applicant accounts. To create an applicant account, go to www.GovernmentJobs.com and click on Sign In. Under the Sign In button, click Don't have an account? Create ane. Complete the required new chore seeker business relationship information, enter a new password, and click Save.

Creating an Account

• What is an email accost and how exercise I create one?
• How do I create an account?
• When I try to create an account or update my email accost, I become the message Email not available!. What does that hateful? I do not remember creating an business relationship with GovernmentJobs.com.
• I accept more than one account. How tin can I merge them?
• Is it possible to delete or reset my account?
• Practice I demand to create multiple accounts for unlike agencies?
• What if I share my electronic mail address with another person?
• Can I share a Governmentjobs.com account with my spouse, relative, friend, etc?
• What spider web browser should I apply?

What is an email accost and how exercise I create one?

An electronic mail address is an electronic address where you tin can receive messages. An email accost takes the form of name@provider, such as jsmith@instance.com, which is read as jsmith at example dot com. There are many costless and accessible email providers that you can utilize for this purpose. The email address is completely contained of GovernmentJobs.com. You lot should ship whatever email related questions to your e-mail provider'due south technical support group.

How practice I create an business relationship?

To create an applicant business relationship, go to www.GovernmentJobs.com and click on the Sign In tab, so Don't have an account? Create one.

Complete the required fields and click Create.

For aid with setting a password, see password requirements.

When I try to create an account or update my email accost, I become the bulletin Email non available!. What does that hateful? I practice not recollect creating an business relationship with GovernmentJobs.com.

If you receive this message, it means that there is an account associated with your email address. Yous may have previously applied with an organization that is a NEOGOV customer. You can retrieve your credentials by post-obit the username and password steps.

I accept more than one account. How can I merge them?

There is no way to merge accounts. You should choose the business relationship with the near upwardly-to-date information, and only utilise that business relationship.

Is it possible to delete or reset my account?

Yes, y'all can delete your account by accessing the Account Settings page from under the user settings dropdown.

Practice I demand to create multiple accounts for different agencies?

No, yous practise not need more than one business relationship to apply for jobs with unlike agencies. If the arrangement is a NEOGOV customer, you tin utilize with your existing GovernmentJobs.com business relationship.

Every GovernmentJobs.com account must contain a unique electronic mail address. If you share an email address with another person, and it is already in utilise on another account, you cannot use that email address on your account. You can request a new electronic mail address from a service provider (for instance, Hotmail, Yahoo, Google), or utilize a piece of work email address on your GovernmentJobs.com account.

You may not share an account with another user. To utilise for positions, you must create your own account with your own specific contact information, applications, and application history.

What web browser should I use?

To brand sure y'all take the best experience possible, we recommend using the most upwardly-to-appointment version of one of the following browsers:

• Desktop: Google Chrome, Microsoft Edge
• Mobile: Google Chrome, Safari

Awarding Process - Starting Out

• How practise I employ for a job?
• How long does it take to complete the process?
• I clicked on the position name, and am able to see the description, however I exercise not see an Utilise tab. How do I apply for the position?
• Can I automatically be notified when new positions open up?
• What is the Shut Appointment on a job posting?
• How do I complete an online awarding?
• How tin can I alter my username?
• How can I change my application template name?
• Why tin can't I create more than 1 application template?

How do I apply for a job?

To apply for a job, go to GovernmentJobs.com or the organization's website. An system is the city, county, state, or educational institution where yous submit applications.

• If you are on GovernmentJobs.com, enter search criteria in the boxes for Chore Title, Keyword, and/or City or State. Yous can also search by clicking a Category or Location.
• If you are on an system's website, locate where open up positions are posted.
• Perform a job search to observe jobs that match your interests. Then click on the job title to view the job posting.
• To initiate the application procedure click the Apply tab. The Apply tab is located toward the top of the posting next to Job Details.
• In one case yous click on the link and log in, you can work on the application process steps.

How long does information technology take to complete the process?

The time it takes to consummate an application depends on how much data you provide on your basic awarding. It can take every bit piddling as ten-15 minutes. When applying for a chore, y'all may be required to reply some additional questions (organization-broad questions and supplemental questions), which will also vary in length, depending on the number and type of questions asked.

I clicked on the position name, and am able to see the clarification, yet I do not run into an Apply tab. How do I apply for the position?

If you do non see an Utilise tab on the job posting, this job posting is not accepting online applications. If the opening engagement suggests that the position should be open up, contact the organization for farther data. Our bidder/technical support squad cannot add an Apply tab if information technology does not already exist.

Can I automatically be notified when new positions open?

You tin can sign upward for Job Interest Cards through the organisation'due south web site so that you are notified when jobs go available. By selecting the task categories that y'all're interested in, filling out your contact data, and clicking Submit Request, you volition receive e-mail notifications when jobs open in your noted categories. After one year, your job interest card subscription expires, and notifications are no longer sent. Signing upwardly for job interest cards is not the same as creating a user account. To apply for positions y'all need to create a GovernmentJobs.com applicant account.

What is the Close Appointment on a job posting?

A endmost appointment is when a chore posting no longer accepts applications.

How tin I change my username?

Once established, a username cannot exist changed.

How tin can I modify my application template proper noun?

In one case established, an application template name cannot be changed. Application template names are for your reference only, and are non visible to the organization with which you are applying.

Why can't I create more than than ane application template?

The power to create multiple application templates has been removed in the new application procedure. If you previously created multiple applications, yous tin go on to use them.

Awarding Process - Completing and Submitting an Application

• I have completed all my Work, Instruction, References, and Additional Information sections, merely do not see a place to submit the application. What should I exercise?
• How do I go on to the next step?
• What if I'm not set up to submit my application at this fourth dimension?
• How practice I save my information?
• I was unable to submit an awarding before the closing engagement. Tin I still apply for the position?
• I made an fault on my submitted application. Can I brand changes?
• I am unable to add an zipper to my awarding template.
• I forgot to add an attachment (for case, my résumé or embrace alphabetic character) to my task application. How practise I add an attachment to an awarding I've already submitted?
• I am trying to submit/ostend my awarding, simply I am unable to go along. The system keeps taking me back to the application steps.
• Is it possible to withdraw my application from an organisation?
• How do I print my application?
• Tin I view positions I accept applied for?
• How practice I find the condition of my application?
• How can I be sure my application was received?
• Can I delete applications I previously submitted?
• How do I notify an organization of changes to my habitation address, electronic mail accost, or other information?
• How can I get in touch with the system with which I've applied?
• How exercise I know if I am qualified for a particular job?
• Can I submit a paper application?
• I have a question pertaining to a item job posting, for example, a specific requirement or system-wide/supplemental question.

I have completed all my Work, Educational activity, References, and Additional Information sections, but do not see a place to submit the application. What should I do?

The bones information that you take entered serves equally an application template. This template allows y'all to apply for multiple positions without having to create new applications. To submit the application template for a specific position, perform a chore search to find a task y'all are interested in and click on the job championship to view the job posting. Click Utilise, which is located toward the upper left-mitt side next to Job Details. For instance:

Your application template fills in the basic information for step one, and you are able to proceed with the application process steps.

How do I proceed to the next step?

The awarding procedure sections appear vertically on the left-hand side of the screen. For instance:

Once you've completed a section, you tin continue by clicking on the adjacent department in the sequence, or click Next at the bottom of the page. If you would similar to revert to previous section, click on that section name on the left-mitt side.

What if I'1000 not ready to submit my application at this time?

You can render to your application to submit at a afterward time. Though the system does auto-save while completing the application, make sure y'all save the field y'all are working on earlier signing out. Exist certain to log back into your account and submit your application prior to the posting close appointment.

How do I save my information?

If you need to exit the application, click Save at the bottom of the folio you are working on. All of the information that you have entered up to that point is stored. As long as the job you are applying for is however open, y'all may render to submit your awarding.

I was unable to submit an application earlier the endmost date. Tin I nonetheless apply for the position?

You cannot apply through GovernmentJobs.com for positions that are closed. If you started an application prior to the closing engagement, and did not submit it, yous will non be able to submit that application. Our bidder support team is not able to alter the endmost engagement. For farther information, you may wish to contact the organization with which you are applying.

I made an mistake on my submitted application. Tin I make changes?

Yous cannot make changes once you lot certify and submit the awarding to the organization. If you want to update the awarding you tin either re-apply for the position, or contact the system to see if it is possible brand changes. If you receive an error message when resubmitting your application that does non let you to apply again, or if the position has closed, y'all may want to contact the arrangement direct. Our applicant support team cannot make changes to an already submitted application.

I am unable to add together an attachment to my application template.

To attach a document successfully, first shut the file that yous are trying to attach, and and then cheque the following:

• Attachment Blazon - Some agencies crave specific attachment types to exist included in the application. Check that your document is listed as the attachment type that the organisation is requiring. For case, if the error message reads The post-obit attachment types are missing: Résumé, bank check that your corresponding document's attachment type is listed as Résumé and not Other, Cover Alphabetic character, or whatever other attachment type.
• File type - Some agencies just accept certain file types. If you receive an error regarding the file type, check that you are attaching a file with a valid (adequate) file extension.
• File size - Attachments that are larger than 10 megabytes are not accustomed. If your file is larger than five megabytes, you should reduce the file size. If you are still unable to adhere the file later following these steps, try deleting the cookies from your spider web browser or attempt to attach the file from a unlike web browser.

I forgot to add an zipper (for example, my résumé or cover letter) to my chore application. How practice I add an attachment to an application I've already submitted?

Once an awarding is submitted, you cannot make any changes to that awarding. Any attachments added to your application template are non automatically sent to the organization. In society to ensure the system receives any newly fastened documents, you lot must submit a new application. If you lot receive an error message when resubmitting your application that does non allow you to employ again, or if the position has closed, y'all may want to contact the organization direct.

I am trying to submit/ostend my application, but I am unable to go along. The system keeps taking me back to the application steps.

In order to submit the application successfully, all required fields, questions, and attachments must be supplied. If you see a red exclamation marker next to a section, please click on the section to complete missing information. For example:

Also, check for ruby text within the section indicating which information is missing. Ensure that all questions marked every bit required (designated by an asterisk *) accept been answered, for case:

If yous did not answer some of the questions because they did not apply to you, but the question is required, you lot must blazon Due north/A into the text box. For example, if the question is: If you answered yep to the question above, please explain and you answered No to the previous question, blazon N/A.

Once everything has been answered and all documents have been successfully attached, you lot are able to submit your application.

Is it possible to withdraw my application from an organization?

It is not possible to withdraw an application online. In one case officially submitted, the awarding becomes property of the organization. You lot must call the organization directly for further action.

How do I impress my application?

Y'all can impress a submitted application past clicking on Applications > Chore Title > Print on the elevation right-hand corner.

Tin can I view positions I take practical for?

Yes, yous can access all of your submitted applications by clicking on Applications & Status:

How do I find the status of my application?

One time you are logged into your account, click on Applications & Status.

You can run across all of the applications y'all have submitted, and the condition for those applications. If you still have questions regarding your status after viewing this page, you lot should contact the organization with which you lot practical.

How can I be sure my application was received?

Once you've submitted your awarding, you come across a confirmation message that you've successfully applied with the organization. You are also sent a confirmation email. To verify the status online, log into your account, and click on the Application tab.

Can I delete applications I previously submitted?

No. Once the application is submitted to the organization, a tape remains in the Awarding Status area of your business relationship.

How do I notify an organization of changes to my habitation accost, electronic mail accost, or other data?

Y'all can update the contact information on your profile at any fourth dimension. Log into your business relationship and click on Business relationship Settings > Edit. Any changes that y'all make are updated with the organization automatically.

How can I go far bear on with the organization with which I've practical?

There are several places where you lot may find an organization's contact data:

• On the arrangement'south website.
• On the job posting (typically at the bottom of the page).
• On your submitted awarding. Select click hither for a printable version of your application and the organization contact data appears at the very superlative of the page.

How do I know if I am qualified for a particular job?

The required skills and qualifications are typically displayed within the job posting online. Our bidder back up team cannot advise on qualifications for any jobs. For more specific details or information related to the job, please contact the arrangement straight.

Can I submit a paper application?

Many agencies no longer accept newspaper applications. You can contact the organization or visit their website to cheque if they will accept a paper application.

For specific details or data related to the chore, please contact the arrangement directly. Our applicant support team cannot reply specific questions or requirements related to a job.

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Source: https://www.governmentjobs.com/home/faq

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